Privacy Policy

1. Introduction

At Tajma Marketplace ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information within our local community in Niger. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services to connect with buyers and sellers.

By using Tajma Marketplace, you agree to the collection and use of information in accordance with this policy. Our mission is to provide a safe and transparent environment for local commerce in Niamey and beyond.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and contact information (email, phone number)
• Location information (city, state)
• Profile information (avatar, bio)
• Payment information (processed securely by third-party providers)
• Communication preferences

Usage Information

We automatically collect certain information about your device and how you interact with our platform:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Search queries and ad views
• Cookies and similar tracking technologies

Content You Post

When you post ads or communicate through our platform, we collect:

• Ad descriptions, titles, and pricing information
• Photos and images you upload
• Messages and communications with other users
• Reviews and ratings

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our marketplace platform
• Create and manage your account
• Process transactions and send transactional communications
• Connect buyers and sellers
• Improve and personalize your experience
• Send you updates, newsletters, and promotional materials (with your consent)
• Respond to your inquiries and provide customer support
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and enforce our terms
• Analyze usage patterns and optimize our services

4. How We Share Your Information

We may share your information in the following circumstances:

With Other Users

When you post an ad, certain information (name, contact details, location) may be visible to other users to facilitate transactions.

With Service Providers

We work with third-party service providers who help us operate our platform, including:

• Cloud hosting providers
• Payment processors
• Email service providers
• Analytics services
• Customer support tools

For Legal Purposes

We may disclose your information if required by law or in response to:

• Legal processes or government requests
• Protection of our rights and property
• Investigation of fraud or security issues
• Protection of user safety

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing of your data

To exercise these rights, please contact us through your account settings or email us at privacy@tajma.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our platform
• Improve our services
• Deliver relevant advertisements

You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our platform.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: